Safety Recall – Fragrance-Free Mild & Gentle Hypoallergenic Shampoo 500mL Batch Number: AW2D01.
The wellbeing and safety of McPherson’s customers is our first priority and in consultation with regulators we have issued a voluntary recall of a single batch of our A’kin Mild & Gentle Shampoo 500mL as a precautionary measure.
We apologise for the inconvenience caused and are taking all measures to rectify the situation.
Through our routine quality assurance testing, it was found that one batch of A’kin Mild & Gentle Shampoo 500mL did not meet our product standards as it may contain a level of microbial activity that is not acceptable.
Extensive testing has indicated that no other batches or products in the A’kin range have been impacted and are safe for use.
McPherson’s has contacted relevant retail partners and instructed them to remove impacted products from stores, but urges customers that purchased A’kin Mild & Gentle Shampoo 500mL between May and September 2022 to review the product label. Check the batch number, which can be found on the back of the bottle above the barcode, and if it comes from batch AW2D01, please stop using the product and return it to the place of purchase for a full refund.
Customers seeking additional information on the recall can call the McPherson’s customer service line on 1800 651 146.